Terms of Use for Chavez Towing Website

Terms of Use

These Terms and Conditions govern your access to and use of the Chavez Towing website, services, contact forms, and text messaging program. By using our website or requesting our services, you agree to these Terms and Conditions.

1. About Chavez Towing

Chavez Towing provides towing, vehicle recovery, roadside assistance, jump-start, lockout, tire-change, vehicle transportation, and related services.

Business Name: Chavez Towing
Address: 1510 Randolph Street, Suite #604, Carrollton, Texas 75006
Phone: (214) 731-7327
Website: ChavezTowing.com

2. Service Requests and Estimates

Information submitted through our website does not guarantee service availability, response time, pricing, or acceptance of a towing request.

Any estimate provided before inspecting the vehicle or service location may be adjusted based on factors including vehicle condition, vehicle size, distance, accessibility, equipment requirements, road conditions, storage requirements, and other circumstances related to the requested service.

For emergencies or immediate towing assistance, customers should call Chavez Towing directly at (214) 731-7327.

3. Accuracy of Information

You agree to provide accurate and complete information when requesting a quote or service. This may include your name, telephone number, email address, vehicle information, pickup location, destination, and description of the requested service.

Chavez Towing is not responsible for delays or additional costs caused by inaccurate or incomplete information.

4. SMS Messaging Program

Program Name

The messaging program is called the Chavez Towing SMS Program.

Program Description
Customers who voluntarily opt in may receive text messages from Chavez Towing regarding:

• Responses to towing and roadside-assistance inquiries
• Quote information
• Service confirmations
• Dispatch notifications
• Driver and arrival updates
• Pickup and delivery updates
• Customer-support communications
• Special offers, discounts, and service updates when separate marketing consent is provided

Consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Message Frequency

Message frequency varies depending on the customer’s request, service activity, communication preferences, and selected consent options.

Message and Data Rates

Message and data rates may apply to messages sent to you by Chavez Towing and messages you send to Chavez Towing. Contact your wireless carrier if you have questions regarding your text or data plan.

Opting Out

You may cancel SMS communications at any time by replying STOP to any text message from Chavez Towing.

After you send STOP, Chavez Towing will send a confirmation that you have been unsubscribed. After that confirmation, you will no longer receive text messages covered by that consent unless you opt in again.

Rejoining the Program

After opting out, you may rejoin by submitting a new request and selecting the applicable SMS consent checkbox again.

Help and Support

Reply HELP to any Chavez Towing text message for assistance. You may also call Chavez Towing at (214) 731-7327.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside Chavez Towing’s complete control.

Supported Numbers

Text messages may be sent from telephone numbers operated by or on behalf of Chavez Towing. Do not provide SMS consent for a telephone number you do not own or have authority to use.

Mobile Consent

SMS consent applies only to Chavez Towing and the messaging purposes presented when consent is collected. SMS consent is not transferable to another organization.

5. Privacy

Information collected through the website and SMS program is handled according to our Privacy Policy. Please review the linked Privacy Policy before submitting personal information or consenting to receive text messages.

6. Acceptable Use

You may not use the Chavez Towing website or communication services to:

• Submit false or misleading information
• Impersonate another individual
• Interfere with the website or its security
• Transmit malicious software
• Engage in unlawful, abusive, threatening, or fraudulent activity

7. Third-Party Services and Links

Our website may contain links to mapping services, social-media platforms, payment processors, or other third-party services. Chavez Towing does not control and is not responsible for the content, availability, security, or privacy practices of those services.

8. Website Availability

We attempt to keep our website available and accurate but do not guarantee uninterrupted access or that every website description will always be complete or current.

9. Disclaimer

The website and its content are provided for general informational purposes. Nothing on the website guarantees a specific arrival time, service result, recovery result, price, or availability.

Any towing or roadside service is subject to actual site conditions, equipment availability, applicable laws, safety considerations, and acceptance by Chavez Towing.

10. Limitation of Liability

To the extent permitted by law, Chavez Towing will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, this website or its electronic communication services.

Nothing in these Terms limits rights or responsibilities that cannot legally be limited under applicable law.

11. Changes to These Terms

Chavez Towing may update these Terms and Conditions periodically. Changes become effective when the revised Terms are posted on the website with an updated effective date.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

13. Contact Us

Questions about these Terms and Conditions may be directed to:

Chavez Towing
1510 Randolph Street, Suite #604
Carrollton, Texas 75006
Phone: (214) 731-7327
Website: ChavezTowing.com